We only process and ship orders Monday to Saturdays.
Illuminati Technique is not held responsible for any loss, defect and damage as a result of using third party transport services.
No claims for defective or missing items/parts will be entertained after seven (7) days from receipt of goods.
Change of mind would not be considered as valid return reason.
Original receipt must be presented and Items must be returned in new condition, in their original box and include all packing material, manuals and all accessories.
Illuminati Technique will only accept return requests for items delivered through our own delivery service. Replacement of returned items shall follow the delivery lead time per product category/brand/kind.
No refund policy. Change item is applicable for returned products. Price difference shall be paid by customer upon changing of items.
Shipping cost for the returning of items shall be shouldered by the customer. Shipping costs are non-refundable.
Please contact 0927-9894632 within seven days of receiving the item to report the error or damage.